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Front Office Supervisor
ABOUT LIBERTY CENTRAL NHA TRANG HOTEL
Located in Nha Trang – the city of blue sea & white sands, Liberty Central Nha Trang is the first urban resort of Liberty Central Hotels. Just about 40 minutes from Cam Ranh International airport through a scenic drive, this hotel offers perfect blend of local charm & international standard services. Our newest 4 star hotel proudly boast 227 well appointed guest rooms with gorgeous oceanview and easy access to the beach.
- To work as a Receptionist when needed.
- To organize working shifts, oversee the operations of Receptionists.
- To directly support Cashiers in controlling debts of the department.
- To directly handle all complaints of guests that are beyond competence of staff.
- To ensure the cash fund of Front Office is always enough for foreign currency exchanges.
- To take care of guests during their stay as well as during check-in, check-out procedures.
- To manage subordinates including Receptionists, Guest relation executives to ensure the highest quality service.
- To support Head of Department in monitoring, encouraging staff.
- Other tasks assigned by senior.
- Other tasks requested General Manager and Head of Department.
- Diploma or Degree of Hotel Profession.
- Experience in field of Customer Service or Reception.
- Extremely high spirit of Customer Service.
- Computer skills: proficient in Microsoft Office.
- English: Good communication skills.
HOW TO APPLY FOR THIS JOB ?
Please email an updated CV to: Recruitment.email@example.com