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About Odyssea Hospitality
About Odyssea Hospitality
With international standards, high expertise and local understanding being the root of our management, Odyssea Hospitality is a hospitality management company that was found in 2013 with extensive experience and a diverse portfolio of thriving hotel brands throughout Vietnam. As a company with a prominent reputation in the industry, our Executive Team combined brings over experience with diverse backgrounds and proven track records of success. We pride ourselves on the foundation of our main pillars, including: customer satisfaction, employee training and development, close relationships with owners. Driven by passion, we value quality over quantity and partnerships over share.
 
Offering a comprehensive range of services from concept to development, design, technical services to day-to-day operations from economic to luxury brands, Odyssea Hospitality stand together with privileged investors and selected partners to ensure sustainable results and profitability. 
Our Vision
  • Leading the way with a forward-thinking approach and international expertise
  • To be the driving force of Vietnam’s hospitality industry
  • Inspiring a new generation of hospitality professionals in Vietnam
Our Mission
Building the future of Vietnam's hotel industry.
 
Professionally managed and passionately driven, Odyssea Hospitality's local expertise and international approach create a unique experience that guests will cherish. 
Based on our values:
  • Lead by example with passion and commitment 
  • Clear direction driven by shared vision for growth and development 
  • Living and breathing an approachable and responsive business style  
  • Ambitious but self-aware and firmly realistic 
  • Emphasis on teamwork and open communication, fostering an innovative and creative environment 
  • Partnership and trust experienced through highest regard for professionalism and reliability
  • Infusing faith in a positive change for the future of the company and Vietnam
 
Our Services
 
Management Services
With an approachable and responsive business style, our qualified and results-driven management team offers a comprehensive range of management services to achieve substantial revenue growth. 
 
Our services include: 
  • Audit and Quality Control 
  • Cost Management 
  • Brand Standard Management
  • Standard Operating Procedures
  • Financial Reporting and Review 
  • Centralized Purchasing 
Development And Technical Consulting And Services
Along with abundant knowledge of market dynamics and hands-on tactic, we deliver in-depth and actionable development plans, technical assistance and consulting services to further maximize profitability.
 
Our services include:
  • Master Planning
  • Feasibility Studies
  • Investment Advisory
  • Design Conceptualization and Validation
  • Architectural and M&A Design Assistance
  • Design and Construction Planning
  • Project Management and Coordination
  • Procurement Strategy Preventive and Curative Maintenance Guideline
  • Technical Branding Assistance and Development
  • Brand Validation
Sales And Marketing
Odyssea Hospitality constructs custom sales and marketing plans designed around the unique needs and opportunity at each property and market, as well as delivers meticulous and long-standing approaches to maximize return on investment. 
 
Our services include: 
  • Key Account Management 
  • Global RFP Contract Set Up 
  • Worldwide Payment System Management 
  • Brand Guidelines and Brand Standards Validation 
  • Digital Marketing Set Up And Management 
  • Advertising Development Plans And Management
  • Multi-level Websites 
  • Reputation Management 
  • Customer Relationship Management 
  • Customer Loyalty Program 
  • Marketing Training and Support 
Distribution And Revenue Management
With our best practices in distribution and revenue management, our team optimizes financial results by using the best proven practices, techniques, powerful yielding tools and pioneering innovative approaches in order to increase direct market share and maximize revenue.
 
Our services include:
  • Effective and Dynamic Pricing Strategies
  • Revenue Yield Management
  • Revenue Management System Set Up
  • Online Channel Set Up and Development Plans
  • E-commerce Partnerships and Global Distribution
  • Owning and Managing Independent Booking Engine
  • Training Support
Food And Beverage Services
With a forward-thinking approach and international expertise, the experienced and dedicated team of Food and Beverage professionals at Odyssea Hospitality provides advisory and development services to create memorable guest experiences while setting the pair in quality.
 
Our services include:
  • Concept Creation
  • Technical Assistance
  • Procurement Selection
  • Menu Engineering
  • Cost Control
  • FSMS/HACCP Counselling
  • Kitchen Design and Fit-Out
Human Resources
At Odyssea Hospitality, we deliver effective human strategies, employee development programs and advisory services in order to develop personnel plans, standards of procedure, guidelines, policies, processes and organizational system. 
 
Our services include: 
  • Sourcing and Recruiting 
  • Compensation and Benefits Management 
  • Employee Retentions 
  • Performance Management 
  • Training and Coaching 
  • Employee Evaluation and Development