ODYSSEA HOSPITALITY MANAGEMENT COMPANY IS CURRENTLY RECRUITING THE FOLLOWING POSITIONS FOR ITS FLAGSHIP HOTELS:
Department: Sales & Marketing
Employment type: Full time
Properties: Odyssea Hospitality
Location: Hochiminh, Vietnam
Expected starting date: 6-2022
About Odyssea Hospitality
With international standards, high expertise and local understanding being the root of our management, Odyssea Hospitality is a hospitality management company that was found in 2013 with extensive experience and a diverse portfolio of thriving hotel brands throughout Vietnam. As a company with a prominent reputation in the industry, our Executive Team combined brings over 20 years of experience with diverse backgrounds and proven track records of success. We pride ourselves on the foundation of our main pillars, including: customer satisfaction, employee training and development, close relationships with owners. Driven by passion, we value quality over quantity and partnerships over share.
Offering a comprehensive range of services from concept to development, design, technical services to day-to-day operations from economic to luxury brands, Odyssea Hospitality stand together with privileged investors and selected partners to ensure sustainable results and profitability.
Conduct business and serve the available and potential clients on assigned market segment to ensure the optimization of revenue targets of the department.
To learn by heart and thoroughly understand the products and services of the hotel, prices, preferential policies in each period, with each target customer. To comply with up-selling procedures by different means (meet customers in person, or via telephone, email, correspondence) and perform selling skills as trained
To thoroughly understand information in existing customers’ profiles assigned to provide sufficient information of services and products of the hotel, update new information, pricing policies, promotion strategy. To regularly update changes in addresses of former customers and develop new sources of customers to ensure target revenues on market/ sector assigned.
To enlarge business relationships with potential and trustworthy clients. To kindly treat and appreciate customers coming to use products and service of the hotel upon regulations.
To receive room reservation, dining bookings directly from customers. To reply and confirm relevant information of banquet, dining bookings of customers. To be responsible for keeping track of bookings from the beginning to the end to ensure all engagements are fully performed and provided, including getting feedback from customers.
To directly participate in welcoming VIPs
To undertake and handle complaints of customers
To timely introduce, inform customers of conveniences, services, programs, upcoming events of the hotel.
To report to sales Manager on sales and customer-treat activities every day. To write weekly and monthly sales report on available and potential client sources, feedback from guests, situation of contract implementation, revenues, visits and treat for guests
To perform tasks assigned and instructed by Head of Department.
To coordinate with staff of relevant department to ensure the satisfaction of guests.
To participate in and introduce to guests promotion of the hotel
To collect market information of opponents.
To perform other tasks assigned by Head of Department.
To be willing to take other tasks once assigned by General Manager.
ODYSSEA HOSPITALITY MANAGEMENT JOINSTOCK COMPANY
Certificate of Business Registration: 0313000632 – 1st registration date: 04/11/2014, 6th edition date: 18/04/2018
Place of Issue: Business Registration Office – Ho Chi Minh City Department of Planning & Investment
Company address: 63-65 Ham Nghi, Nguyen Thai Binh ward, district 1, HCMC, Vietnam
Tel: (028) 393 696 91 – Email: firstname.lastname@example.org