06 May, 2020

Important Information regarding the cancellation/modification policy from Odyssea Hospitality

Date: May 4th, 2020

Dear our valued customers,

Thank you for always loving and supporting our hotels, including the Liberty Central and Liberty Hotel hotel chains.

During this tough time, many changes and uncertainties have arised. Therefore, we would like to update our cancellation/modification policy with detailed amendments in order to provide our guests with increased flexibility:

Direct bookings via website www.odysseahotels.com with non-fefundable rate: Any booking with non-refundable rate having check-in date through June 30, 2020 may be modified or cancelled without any fee by contacting our hotels directly.
Direct bookings via website www.odysseahotels.com with best available rate: Any booking with best available rate may be modified or cancelled without any extra charge.

Please noted that our refund process may take up to 60 days from the day that you submit the refund request.

If you have any inquiries, do not hesitate to contact us via our email address : info@odysseahotels.com or via our official website at :

https://www.odysseahotels.com/en/contact-us/#home

We will keep you updated on further changes, if any.

Yours faithfully,

Odyssea Hospitality

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ODYSSEA HOSPITALITY MANAGEMENT JOINSTOCK COMPANY
Certificate of Business Registration: 0313000632 – 1st registration date: 04/11/2014, 6th edition date: 18/04/2018
Place of Issue: Business Registration Office – Ho Chi Minh City Department of Planning & Investment
Company address: 63-65 Ham Nghi, Nguyen Thai Binh ward, district 1, HCMC, Vietnam
Tel: (028) 393 696 91 – Email: info@odysseahotels.com