ODYSSEA HOSPITALITY MANAGEMENT COMPANY IS CURRENTLY RECRUITING THE FOLLOWING POSITIONS FOR ITS FLAGSHIP HOTELS:
Job Description
Manager of Revenue & Distribution
Department Sales & Marketing
Employment type: Full time
Properties: Odyssea Hospitality
Location: Hochiminh, Vietnam
Expected starting date: 26/12/2018
About Odyssea Hospitality
With international standards, high expertise and local understanding being the root of our management, Odyssea Hospitality is a hospitality management company that was found in 2013 with extensive experience and a diverse portfolio of thriving hotel brands throughout Vietnam. As a company with a prominent reputation in the industry, our Executive Team combined brings over 20 years of experience with diverse backgrounds and proven track records of success. We pride ourselves on the foundation of our main pillars, including: customer satisfaction, employee training and development, close relationships with owners. Driven by passion, we value quality over quantity and partnerships over share.
Offering a comprehensive range of services from concept to development, design, technical services to day-to-day operations from economic to luxury brands, Odyssea Hospitality stand together with privileged investors and selected partners to ensure sustainable results and profitability.
JOB DESCRIPTION
Receive and confirm reservation of guests
Manage, control room information (types of rooms, prices of available rooms, service, equipment in the hotels) to ensure the maximum capacity of rooms and revenue.
To receive and handle all requests related to reservation: new arrival, adjustment or cancelation via phone, email .
To control bookings in order to implement yield management.
To follow up, update documents, information related to changes in bookings, cancelation, confirmation, deposit… to ensure the documents are correct compared to details saved in computer. To implement periodic and required reports on issues related to reservation to Head of department and other relevant departments.
To maintain good relationships with loyal customers, at once develop new source of customers. To reply complaints related to reservation.
To understand, update the products of the hotel, as well as pricing policies, care for guests, promotions. To organize and classify booking records: Companies, groups, individuals, VIPs.
To prepare booking records and lists of VIPs arriving the next day, check, confirm and forward to Front Office Manager (or superior with responsible authority) every evening before the shift ends.
To be responsible for confirming deposit of guests before their arrivals.
To support relevant departments if needed.
To carry out duties assigned by senior
Other tasks requested by General Manager and Head of Department.
JOB REQUIREMENT
Diploma or Degree of Hotel Profession.
Extremely high spirit of Customer Service.
Computer skills: Proficient in Microsoft Office.
English: Good communication skills.
Direct report: Supervisor in charge or Reservation Manager.
How to Apply
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